Privacy policy

This Privacy Policy aims to describe website management methods with reference to processing of personal data of customers and/or visitors who access it.
This is a general statement made in compliance with European Regulations concerning personal data protection, as well as national legislation in force.
This Privacy Policy applies to all those who consult and/or register on the Acerbis website in the "contact" section.


The Data Holder is Società Acerbis Italia S.p.a. (hereinafter, "Acerbis"), with registered office at 24021-Albino (BG) Via Serio 37, which hereby states that this Privacy Policy and Cookie Policy have been drafted pursuant to EU Regulation No. 679/2016 (GDPR) and applicable national legislation. Within Acerbis, the users' personal data is processed by the various corporate departments insofar as they are authorised data processing "Officers". Officers operate under the direct authority of the Data Holder. To use specific services, customers/users shall be provided with specific information from time to time and, where necessary, their specific consent for personal data processing may be requested. As a user, you are therefore invited to review this Privacy Policy before providing personal information of any kind.


Data processing related to consultation of the website takes place at Acerbis head offices. Your personal data is processed using electronic or in any case automated tools (for example, using electronic procedures and media) and/or manually (e.g. on paper) for the period strictly necessary to achieve the purposes for which the data was collected and in any case in compliance with the regulations currently in force.


Browsing data

The computer systems and software procedures necessary for operation of this website acquire some of your personal data, which is necessarily transmitted through the use of internet communication protocols. This information does not, on its own, permit your identification but by its nature could, combined with data held by third parties, make your identification possible. This category of data includes, for example, the IP addresses or domain names of the computers you use to connect to the website, and other parameters relating to the user's operating system and IT environment.

Data Voluntarily Supplied by the User

As a customer/user/visitor you may, in interacting with this website, provide Acerbis with your personal information to access certain services or to make requests via e-mail. This involves acquisition, by Acerbis, of your personal data, which will be processed by Acerbis for the sole purpose of responding to your request or to provide a service. The personal data provided may be disclosed to third parties where such communication is necessary to comply with your requests.

Optional provision of data

Apart from that specified for browsing data, the user is free to provide personal data as requested by Acerbis from time to time but failure to provide it may make it impossible to supply the requested services.

Data security

Specific security measures are observed to prevent loss of data, illegal or improper use and unauthorised access.


By using this site, you agree to let Acerbis send cookies to your computer or mobile device. Cookies are small text files that sites visited by users send to their terminals, where they are stored to be re-transmitted to the same sites during subsequent visits. Cookies are used for different purposes. They have different characteristics and can be used either by the owner of the website you are visiting, or by third parties. For further information on the type of Cookies used please refer to the website Homepage, Services - Cookies section

Rights of data subjects

Subjects to whom personal data refers shall be entitled, at any time, to obtain confirmation of the existence or non-existence of their data, to know the content and origin of such data, and to verify its accuracy or request that it be supplemented, updated or rectified as per Art. 7 of Legislative Decree no. 196/2003 and articles 15 - 22 of EU regulation 679/2016 on personal data protection.

More specifically, the user/customer has certain rights:

Right to access your personal data

You have the right to obtain confirmation of the existence or not of personal data concerning you from the Data Controller even if not yet registered and to be provided with the same in an intelligible form. You also have the right to know the origin of the data and the logic/purposes that determine its processing.

Right to correct your personal data

You have the right to obtain an update, correction or, if you so wish, completion of the said data; you also have the right to object, in whole or in part, for legitimate reasons, to the processing of your personal data even if relevant to the purpose of collection, the right to limit processing and the right to oppose its use in an automated decision-making process.

Right to data portability

You have the right to portability of your personal data as of 25 May 2018.

Right to limit processing

You have the right to obtain limitation of processing from the Holder. It is your right to have your data used only for what is necessary for conservation purposes.

Revocation of consent and the right to oppose

You have the right to withdraw your consent for processing at any time. To modify consent please forward your request to the addresses indicated below.

Right to delete

Acerbis keeps your data only for the period necessary to provide the service or to meet legal obligations. If you believe that the company is holding your data longer than necessary, you can obtain its deletion. Data subjects shall also be entitled to request that processed data be deleted, made anonymous or blocked if the data is processed in breach of law, or otherwise oppose data processing where there are valid, legitimate reasons. Such requests may be forwarded to the following email address:, or you can write to Acerbis Italia Spa, Via Serio 37, 24021- Albino (BG), Italy.

Right to lodge a complaint with the Data Protection Authority

You may lodge a complaint with the personal data protection Authority if you believe your rights have been violated under the GDPR and applicable regulations, according to the procedures indicated on the Authority's website, accessible at


Acerbis reserves the right to modify or amend, at any time, this Web Privacy Policy and Cookies policy, wherever published on the website, above all following the entry into force of new industry regulations. Users can, at any time, check by connecting to the website and viewing the latest version of the Web Privacy Policy and Cookies policy as updated from time to time by Acerbis.

Last updated December 2018